Jim was the technician that came out to our home. He answered all of my questions. He did a thorough job, and I appreciated his knowledge and know-how. I would definitely recommend using Air Majesty A/C & Heating. They have a maintenance/cleaning program for your HVAC/AC. Not only do they perform the maintenance/cleaning but they also go over everything that they found in detail with you so that you can make informed decisions. Definitely using this company again!